Question 1

What do you do?

Accepted Answer

GovernTech pairs real governance, compliance done properly, structure and control with boots-on-the-ground engineering execution. Not copied compliance documents. Not endless engagements. Assess, architect, build and oversee: hands-on work that gets built and shipped, with short, hourly engagements scoped up front.
Discovery & assessment. Understand the as-is state before deciding what comes next. Map users, devices, accounts, licenses, vendors and admin rights. Assess risk, ownership and operational dependencies. Set priorities with a written scope, hourly estimate and not-to-exceed cap
Architecture & structure. Real structure and compliance, put into practice rather than copied documents. Define system architecture, integrations and data flows. Establish ownership, access boundaries and implementation priorities. Plan cloud, infrastructure and Salesforce work around the operating environment
Engineering & implementation. Build the systems and automations the plan calls for. Build internal tools, integrations, data pipelines and AI automations. Implement infrastructure, cloud and migration work. Build hands-on or oversee implementation and vendors, with documented decisions and handoff
Oversight & control. Keep technology accountable as it evolves. Provide ongoing oversight of systems, implementation and vendors within an agreed scope. Maintain security, least privilege, MFA and logged access. Review priorities, document changes and keep ownership with your team
IT command & control: own the environment end to end, including multi-site IT on lean teams
Security & access: Zero Trust, endpoint and email security, access reviews, audit readiness
Cloud & infrastructure: cloud tenant and file migrations, including zero-downtime cutovers
Salesforce & integrations: untangle orgs, connect apps
AI builds: internal tools and automations that ship
Data & analytics: pipelines, dashboards, and exec and board-ready IT reporting
Lab & instrument systems: regulated lab systems: GxP-adjacent, LIMS, eQMS, digital pathology, validation and audit prep
Hardware & device builds: medical-grade carts and field hardware
Vendors & moves: vendor and MSP management, office moves and site build-outs, including international
Finance systems: finance-system access and controls

Question 2

Who is this for?

Accepted Answer

Technology leadership For teams that need one accountable engineer to lead technology with governance, structure and control.
Architecture and priorities For leaders assessing the as-is environment and planning what comes next.
Implementation and vendors For teams that need hands-on engineering or oversight of implementation and vendors.
Ongoing oversight For organizations that need continuing security, accountability and control of technology.

Question 3

How are engagements billed?

Accepted Answer

Hourly engagements, scoped up front, with a written estimate and not-to-exceed cap. No billing past the cap without your written OK. Billed in half-hour increments, same rate for everyone, with a line-item log. Every invoice shows date, hours, and what was done. Invoiced every two weeks, in arrears. No prepayment.

Question 4

How do access and security work?

Accepted Answer

Your accounts, not mine. I work only through named accounts you create and own. No shared logins, no passwords over email or chat.
Least privilege, time-boxed. The minimum role each task needs. Elevated access expires when the engagement ends.
MFA on every account I use. No exceptions.
Everything logged. Your audit logging stays on, and my line-item log matches what the logs show.
Your data stays in your systems. No client data goes into my personal AI tools unless you approve that specific tool in writing.
NDA before access. I'll sign yours, or provide a mutual one.
Offboarding myself is a deliverable. At the end I remove or hand back all access, rotate anything I touched, and give you a list to verify.
Nothing left behind. No client data stays on my devices after the engagement.

Question 5

What won't you do?

Accepted Answer

24/7 helpdesk or pager duty. Technology leadership and engineering, not an emergency support desk.
Resell hardware or licenses for a kickback. Recommendations follow the architecture and your needs.
AI projects that produce only slides rather than working systems.
Pad hours, or bill past the cap without your written OK.
Hold your money, buy on your behalf, or take a percentage of anything. I'm paid for my time.
Undefined embedded staffing or open-ended work without an agreed scope. Ongoing oversight is scoped and billed hourly.

Question 6

Where do you work?

Accepted Answer

Serving Maryland/DC and Florida, remote nationwide. On-site in Maryland and Florida, and anywhere the work needs me, including overseas.

Question 7

How do I start?

Accepted Answer

Start with discovery. Email me a few sentences about your technology and what you want to build. Within a day I’ll confirm fit and the next step.

Everyone has AI now. Who's running it?

One decision.

Where do you sit?

Every system was sold as replacing ten employees. Every one needed ten to run it. AI is the same story at 4,000x.

Starting points, then your environment.

Onboarding and offboarding

DR, BCP, and incident response

SOC 2 / HIPAA policy starters

Vendor-risk kit

Jack has a finger on the trigger.

Talk to Jack